Effective Date: Jan 1st 2025

Thank you for visiting Monarch Cleaning Solutions ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and physical address when you contact us, request a quote, or schedule a service.
   
• Device & Usage Information: IP address, browser type, pages visited, and time spent on our website (collected through cookies or similar technologies).
   
• Payment Information: If payments are made online, we use secure third-party processors and do not store your credit card details.
   

We may use your information to:

• Respond to your inquiries or service requests
   
• Schedule appointments and deliver services
   
• Send updates, promotions, or reminders (only if you opt in)
   
• Improve our website and customer experience
   
• Comply with legal or regulatory obligations
   

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information with trusted service providers (e.g., payment processors or scheduling tools) solely for business operations. These providers are contractually obligated to keep your information confidential.

Our website may use cookies to enhance your experience and collect anonymous traffic data. You can modify your browser settings to disable cookies, though some features may not work as intended.

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. While no system is 100% secure, we implement industry-standard safeguards.

• You may request to access, update, or delete your personal information by contacting us.
   
• You can opt out of promotional emails at any time by clicking the "unsubscribe" link or contacting us directly.
   

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Monarch Cleaning Solutions
Email: info@monarchcleaningsolutions.com
Phone: 913-703-3570